{"id":11,"date":"2012-09-19T20:09:51","date_gmt":"2012-09-20T03:09:51","guid":{"rendered":"http:\/\/www.hesstoystore.com\/hesstoys\/wordpress\/?page_id=11"},"modified":"2023-11-13T20:23:23","modified_gmt":"2023-11-14T03:23:23","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/jackiestoystore.com\/store\/contact-us\/","title":{"rendered":"Contact Us"},"content":{"rendered":"

\"\"<\/a><\/p>\n

Having Trouble Making An Online Purchase?<\/h2>\n

\"Hess<\/a>The most common question we hear\u00a0is,<\/strong> <\/span>“Can I use my credit card instead of PayPal?” \u00a0Answer: \u00a0Yes! \u00a0Click here<\/strong><\/span><\/a><\/span> to see how easy it is.<\/p>\n

Credit Cards:<\/strong> Please email <\/a><\/strong>or call us if you are still having difficulty ordering online. Credit card companies are now more particular that you enter your exact billing address. Sometimes banks will decline a card because the customer used, Av. instead of Ave. or Avenue. \u00a0Use your exact billing address and double check your card number and expiration date. \u00a0If it declines more than once we recommend you try a different card or call the customer service number on the back of your credit card to see if they have your account locked down.<\/p>\n

Jackie’s Hess Toy Store\u00a0Accepts All Major Credit Cards<\/strong><\/h2>\n

\"Hess<\/a><\/strong><\/h2>\n

Secure Transactions:<\/strong> The good news is that all of this intended to keep your transactions secure. \u00a0If all else fails, you can always select your items and use snail mail. \u00a0Just download the form below and mail us your order. \u00a0Some times low-tech is works best.<\/p>\n

Ordering By Mail: <\/strong>If you would like to order from us by mail, you can print out the order form Here for PDF<\/a><\/strong>\u00a0then mail it to us at the address below. Or you can scan the completed form and email it to us and we will process the order once we receive your payment.<\/p>\n

\"Hess<\/a>\"USPS<\/a><\/strong><\/h2>\n

NEED IT FASTER?<\/strong><\/h2>\n

Click here<\/a>\u00a0add\u00a0PRIORITY<\/strong>\u00a0SHIPPING per\u00a0Truck.
\nClick here<\/a>\u00a0add\u00a0EXPRESS<\/strong>\u00a0SHIPPING per\u00a0Truck.<\/p>\n

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\"JackieJackie’s Hess Toy Store: \u00a0<\/strong>You can contact us by mail or phone at the address below:<\/p>\n

Jackie’s Hess Toy Store<\/strong><\/span>
\nFulfillment By Carillion Inc.<\/em>
\nSullivan Station, Box 370106
\nDenver, CO 80237
\nTEL 303-862-2280<\/p>\n

EMAIL<\/strong>: jackie@hesstoystore.com<\/a><\/span><\/p>\n

When ordering<\/strong>: Please provide a physical address for delivery. We do not ship to P.O. Boxes. Please include your cell phone in the notes section when you place your order so FedEx or UPS has a way to contact you for delivery exceptions.<\/span> <\/p>\n

Batteries:<\/strong>\u00a0 Please note that due to FAA and US Postal regulations we do not ship toys with batteries because of the risks associated fire and the potential for an air cargo incident. See hazardous materials advisory at this link.<\/strong><\/a><\/p>\n

Terms & Conditions:<\/strong> \u00a0Click here<\/a><\/strong> to review Jackie’s Hess Toy Store Terms & Conditions on all items purchase.<\/p>\n

International Shipping<\/strong> is available for select countries. A flat international rate is set in the shopping cart. We will notify you if there are any additional charges or discounts when shipping to your country and will issue an invoice or credit as conditions merit. Canadian and EU customers will be responsible for applicable VAT taxes.<\/p>\n

Still Have Questions?<\/strong>\u00a0Fill out the form below and we can go from there!<\/p>\n

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